Floor duty schedule
Floor duty and on call days, out of the spreadsheet.
Floor time, up time, lead days, on call days. Whatever your team calls it, Oncall builds the schedule from agent availability and routes your leads to match.
Why floor duty schedules fall apart
Most teams run floor duty on a shared spreadsheet and a group chat. Someone collects days off, someone builds the month, and someone remembers to update the CRM so leads go to the right person.
Then an agent swaps a day by text, the spreadsheet is out of date, and a lead goes to someone who is not working.
- Collecting availability by text takes days
- Swaps never make it back into the schedule
- The CRM does not know who is on duty
How Oncall runs the schedule
Each agent gets a one tap link to mark the days they can and cannot work. It takes about thirty seconds on a phone. Oncall then builds a balanced month in one click, and you can drag and drop to adjust anything.
After that, each new month builds itself around the days agents mark off. Everyone knows their on call days ahead of time.
- Availability forms with no logins or app installs
- On call days evened out across the month
- Coverage requests: first coworker to accept takes the day
- Alerts for any day nobody could cover
Leads follow the schedule automatically
Oncall connects to Follow Up Boss and updates one lead group every day to match who is on duty. Point your lead sources at that group once, and the agent on the schedule gets the leads, with no daily edits by the team leader.
Common questions
- What is floor duty in real estate?
- Floor duty, also called floor time or up time, is a scheduled shift where one agent handles new inquiries for the office or team. Many teams now run it as on call days for online leads.
- Can agents swap floor duty days?
- Yes. An agent posts a coverage request and every eligible coworker gets a one tap claim link. The first to accept takes the day, and lead routing updates to match.
- Do we have to use Follow Up Boss?
- Yes, for now. Oncall connects to Follow Up Boss today, and more platforms are on the way.
- How long does it take to set up?
- About ten minutes. Connect Follow Up Boss, pick your agents, and Oncall builds your first month.
- How much does it cost?
- $150 a month per brokerage with unlimited agents. There is no card needed for your first week.
Every lead. Answered.
$150 a month for the whole brokerage, unlimited agents. No card for your first week. Cancel anytime.