Route leads by your team's actual schedule.
Oncall pairs your CRM's lead routing with a shift calendar your agents help build. Leads go to whoever's on call, automatically.
First month free · Cancel anytime · $150/mo after
Lead routing that matches how your team actually works.
Oncall adds a scheduling layer to the routing you already use, so every lead lands with the agent who's ready for it.
Leads follow your schedule.
Agents mark their days off in seconds, and Oncall makes sure new leads only go to agents who are working that day.
Every agent knows when they're up.
Clear shifts mean fair turns and full coverage. Everyone can plan their day around their rotation, and top producers stay engaged.
Your rotation runs itself.
Retire the spreadsheet and the group chat. The on call calendar lives in one place, and your CRM follows it automatically.
How it works
From round robin to shift based in 10 minutes.
Connect your CRM
Link your account once and Oncall pulls in your agents and existing groups. Follow Up Boss is supported today, with more platforms on the way.
Agents submit availability
Each agent gets a magic link email. They mark blackout days from their phone in 30 seconds. No login. No app to install.
Schedule builds automatically
Oncall generates a fair, balanced calendar from your team's availability, so shift counts even out across the month. Drag and drop to adjust any day.
Leads route automatically
Every day, Oncall updates the assigned group inside your CRM to match who's on call. New leads go straight to that person. Your existing routing keeps working, nothing to migrate.
What's included
Everything you need to run shift based routing.
Auto balanced schedules
Oncall generates a fair calendar from your team's availability and evens shift counts across the month. You stay in control, so drag and drop to adjust anything.
One click agent forms
Magic link emails. No logins, no app installs, no passwords to forget. Built mobile first so agents can submit between showings.
Live shift swaps
Agents post "I need Tuesday off" and every eligible coworker gets a one tap claim link. First to accept takes the shift. The calendar updates instantly.
Coverage gap alerts
Dashboard surfaces any day nobody could cover, with a one click jump straight to that day on the calendar so you can fill it manually.
CRM native
Uses your CRM's existing groups and routing, no migration, no parallel system. If you uninstall Oncall tomorrow, your CRM setup keeps working.
Fairness reporting
Leads per agent, shifts per agent, response rate, speed to first contact. Pull it up in your team meeting. Disputes over who's getting the good leads end here.
Pricing
One plan. Everything included.
Cancel anytime. First month free. Add a card to start, no charge until next month.
- ✓Auto balanced shift calendars
- ✓Unlimited agent availability forms
- ✓Unlimited shift swaps
- ✓Coverage gap alerts
- ✓Fairness reporting
- ✓CRM integration (Follow Up Boss today, more coming)
- ✓Email support